Hi CCJ,
Thank you for using the Xerox forum.
I would suggest that you review the following solutions to see if they can help.
- Solutions for : Parts of Graphics, Text, or Illustrations Are Missing When Printing a PDF
- Settings for Select Copy Features and Ensure that the Original Size is selected as A4, Margin Shift & Edge Erase are not effecting the scan.
- If you try to auto reduce the image to a smaller paper size, is the image still cut off. This could also help isolate the problem.
If these do not help resolve your issue, you may consider contacting our specific product support experts at the following link: