Hi,
Yes, press the button on the left side of the yellow button and wait.
Regards
Rui
Hi,
Yes, press the button on the left side of the yellow button and wait.
Regards
Rui
Yes, please. That would be very helpful. The issue has not been fixed for me. I still cannot scan documents.
Hi Julio.
The 3030 Engineering Copier does not have any add ons or upgrades that would allow for it to be used as a printer that I am aware of. I checked our Support site and if there were upgrades available for the device the information would be available there but I didn't find anything. I will be chekcing with our support team to make sure.
http://www.support.xerox.com/support/xerox-3030/support-options/enus.html
Thanks for using the forum.
We have several 4110/4112 models of production copiers and we recently moved our NAS to a new Isilon storage array. The 41XX series devices will not scan to the new Isilon via the SMB protocol. FTP works fine. I have tried FQDN\user, domain\user, changed to scan to the root, used a local account on the Isilon. Tried IP of the Isilon, name, etc. It appears that these models will not scan past SMB1. I have tried ports 139 and 445 as well. Am I missing something here? Machines are fully patched and updated. Any thoughts or anyone with similar issues and any solutions? Here is the error sheet information after the dreaded beeps: "Completed with an Error (027-529): Data read failure from SMB server" I have spoken with Xerox and they have no history of this error other than reboots fixed it, etc.
Thanks,
Chas
Hi,
People in my company can no longer scan to our server from a 4595 up in their printer room. I've tried SMB and I've tried FTP. None of them work. We have a new server, a Windows Server 2012 box. I've been told by someone up there in Rochester that that could be a problem. I have no idea why. Something about the SMB for 2012 not matching the SMB on this very old printer.
I tried FTP, too. I can personally ftp to our server from my Mac or PC using the username and credentials that we use for scanning from the 4595. Using that username, I can ftp just fine to the server. But, it doesn't work from the 4595.
The error we get now is: 016-781.
Thanks,
Peter
The 8560MFP crashes (and has crashed since day 1) when attempting to download small versions of the PDF after scanning. I am on the latest Firmware that is published (which is shamefully dated Dec. 10, 2010 - so 3 years old). OS 8.62 / PS 4.9.10
Is there a solution to this or do I need to just buy a new scanner? And last - since this is a WELL KNOWN problem , why hasn't XEROX posted the newer Firmware - why 3 years behind on a CURRENT product ?
Hey you!
Fault Code 016-781: Scan Server Connect Error
Simply means that the printer cannot connect to the ftp/smb, can you print to it from the server?
As you already said, it may or may not be supported by the OS.
Firewall settings?
Best Regards
Kimzi
--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.
Hey you!
known problem? as in Xerox support told you?
I suggest you install the twain driver and scan directly to a pc/server if this is a known problem.
If thats what you're doing I suggest you try scanning to the printer harddrive instead.
You could ask xerox for the latest spar firmware if you cannot get it to work.
Best Regards
Kimzi
--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.
Hi,
Lordfarquad i think has the correct answer! I had a similar issue with a 7530/7545 running 103.04401 firmware and upgraded to the .23400 spar firmware, you can find a link here.
I have found that this solves some issues not fixed by the connectkey scan patch, it also addresses the 'scan destination locked' issue that's banging around!
Thanks
Hi Chas.
Thank you for using the forum. I checked the Support & Driver site for the 4110/4112 for a solution and was unable to identify anything that would be helpful. I also could not locate the error code in the Fault Codes that we have listed.
http://www.support.xerox.com/support/xerox-4110-enterprise-printing/support/enus.html
I suggest you call the support center for assistance. 1-800-821-2797.
This time last year I started an inquiry in getting a replacement CD for Scan to Desktop Professional version 10 - 25 Seat License because during an office move late last year they lost their Scan to Desktop Professional version 10 CD. Does anyone know how my customer can purchase a replacement software CD. When I looked it up last year, the cost to replace the CD was something like $125. Can anyone assist me with this request?
I had my workcentre 3210 set to where I would go to scan, select the scan option to scan to application and then to my documents and it would scan to my computer. Now, whenever I attempt to do that, it says connecting; does nothing and then goes back to the scan mode. It will scan to usb, but I need for it to scan to the my documents file. I have no clue what to do.
Did you ever find resolutionto this issue? I am experiencing the same thing.
Kelly
Did you ever find resolutionto this issue? I am experiencing the same thing.
Kelly
Hi
I can't use gmail for scan to mail with WorkCentre 7225.
I set up the machine like this :
smtp.gmail.com : 587
auth : starttls
DON'T WORK
smtp.gmail.com : 587
auth : ssl
DON'T WORK
smtp.gmail.com : 25
auth : ssl
DON'T WORK
smtp.gmail.com : 465
auth : ssl
DON'T WORK
Any suggest?
thank's
P.S. : DNS setting, authentication are ok
I also use the smtp ip address : smtp.gmail.com -> 74.125.136.108
DON'T WORK
Hi wehawaii.
This is a replacement item and we recommend that you contact your sales rep to get assistance. They should be able to help you with this request.
Hi SandyP, I am the sales rep. 2nd Level can not help, Nuance can not help. We used to have a division that took care of these requests and now I can not locate them.
Hi kellybauer,
Thank you for using the Support Forum. Please take a look at the information about scanning for the WorkCentre 3210. If this information does not help please consider contacting your support centre for further assistance.
I would have a technician come in and do a 'max setup'. Especially 'white referance' and 'ccd'.