Quantcast
Channel: All Copying, Faxing, Scanning posts
Viewing all 11218 articles
Browse latest View live

Re: Copy job priority

$
0
0

Hi,

Yes, press the button on the left side of the yellow button and wait.

Regards

Rui

 

 

 

 


Re: Windows 8.1 No Longer Able to Scan Phaser 6180

$
0
0

Yes, please. That would be very helpful. The issue has not been fixed for me. I still cannot scan documents.

Re: Turn 3030 Copier into a Printer?

$
0
0

Hi Julio.

The 3030 Engineering Copier does not have any add ons or upgrades that would allow for it to be used as a printer that I am aware of.  I checked our Support site and if there were upgrades available for the device the information would be available there but I didn't find anything.  I will be chekcing with our support team to make sure.

http://www.support.xerox.com/support/xerox-3030/support-options/enus.html

 

Thanks for using the forum.

 

SMB Scanning to an Isilon with the 41XX series

$
0
0

We have several 4110/4112 models of production copiers and we recently moved our NAS to a new Isilon storage array. The 41XX series devices will not scan to the new Isilon via the SMB protocol. FTP works fine. I have tried FQDN\user, domain\user, changed to scan to the root, used a local account on the Isilon. Tried IP of the Isilon, name, etc. It appears that these models will not scan past SMB1. I have tried ports 139 and 445 as well. Am I missing something here? Machines are fully patched and updated. Any thoughts or anyone with similar issues and any solutions? Here is the error sheet information after the dreaded beeps: "Completed with an Error (027-529): Data read failure from SMB server" I have spoken with Xerox and they have no history of this error other than reboots fixed it, etc.

 

Thanks,

 

Chas 

Can't scan anymore on my 4595

$
0
0

Hi,

People in my company can no longer scan to our server from a 4595 up in their printer room. I've tried SMB and I've tried FTP. None of them work. We have a new server, a Windows Server 2012 box. I've been told by someone up there in Rochester that that could be a problem. I have no idea why. Something about the SMB for 2012 not matching the SMB on this very old printer.

 

I tried FTP, too. I can personally ftp to our server from my Mac or PC using the username and credentials that we use for scanning from the 4595. Using that username, I can ftp just fine to the server. But, it doesn't work from the 4595.

 

The error we get now is: 016-781.

 

Thanks,

Peter

 

Phaser 8560 FPM Downloading Smaller PDF scans causes unit to crash.

$
0
0

The 8560MFP crashes (and has crashed since day 1) when attempting to download small versions of the PDF after scanning. I am on the latest Firmware that is published (which is shamefully dated Dec. 10, 2010 - so 3 years old). OS 8.62 / PS 4.9.10

Is there a solution to this or do I need to just buy a new scanner? And last - since this is a WELL KNOWN problem , why hasn't XEROX posted the newer Firmware - why 3 years behind on a CURRENT product ?

Re: Can't scan anymore on my 4595

$
0
0

Hey you!

 

Fault Code 016-781: Scan Server Connect Error

Simply means that the printer cannot connect to the ftp/smb, can you print to it from the server?

As you already said, it may or may not be supported by the OS.

Firewall settings?

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

Re: Phaser 8560 FPM Downloading Smaller PDF scans causes unit to crash.

$
0
0

Hey you!

 

known problem? as in Xerox support told you?

I suggest you install the twain driver and scan directly to a pc/server if this is a known problem.

If thats what you're doing I suggest you try scanning to the printer harddrive instead.

You could ask xerox for the latest spar firmware if you cannot get it to work.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.


Re: Xerox WC 7830 smb problem

$
0
0

Hi,

 

Lordfarquad i think has the correct answer! I had a similar issue with a 7530/7545 running 103.04401 firmware and upgraded to the .23400 spar firmware, you can find a link here.

 

I have found that this solves some issues not fixed by the connectkey scan patch, it also addresses the 'scan destination locked' issue that's banging around!

 

Thanks

Re: SMB Scanning to an Isilon with the 41XX series

Scan to Desktop Professional version 10 - 25 Seat License

$
0
0

This time last year I started an inquiry in getting a replacement CD for Scan to Desktop Professional version 10 - 25 Seat License because during an office move late last year they lost their Scan to Desktop Professional version 10 CD.  Does anyone know how my customer can purchase a replacement software CD.  When I looked it up last year, the cost to replace the CD was something like $125.  Can anyone assist me with this request? 

workcentre 3210 scan to pdf

$
0
0

I had my workcentre 3210 set to where I would go to scan, select the scan option to scan to application and then to my documents and it would scan to my computer.  Now, whenever I attempt to do that, it says connecting; does nothing and then goes back to the scan mode.  It will scan to usb, but I need for it to scan to the my documents file.  I have no clue what to do.

 

Re: Can't change scan defaults for each scan type on 3210

$
0
0

Did you ever find resolutionto this issue?  I am experiencing the same thing.

 

Kelly

 

 

Re: Can't change scan defaults for each scan type on 3210

$
0
0

Did you ever find resolutionto this issue?  I am experiencing the same thing.

 

Kelly

 

XEROX 7225 scan to mail with gmail

$
0
0

Hi

I can't use gmail for scan to mail with WorkCentre 7225.

 

I set up the machine like this :

 

smtp.gmail.com : 587

auth : starttls

 

 

DON'T WORK 

 

smtp.gmail.com : 587

auth : ssl 

 

DON'T WORK 

 

smtp.gmail.com : 25

auth : ssl

 

 

DON'T WORK 

 

smtp.gmail.com : 465

auth : ssl 

 

DON'T WORK 

 

 

Any suggest?

 

 

thank's

P.S. : DNS setting, authentication are ok


Re: XEROX 7225 scan to mail with gmail

$
0
0

I also use the smtp ip address : smtp.gmail.com -> 74.125.136.108

 

DON'T WORK

Re: Scan to Desktop Professional version 10 - 25 Seat License

$
0
0

Hi wehawaii.

This is a replacement item and we recommend that you contact your sales rep to get assistance. They should be able to help you with this request.

Re: Scan to Desktop Professional version 10 - 25 Seat License

$
0
0

Hi SandyP, I am the sales rep.  2nd Level can not help, Nuance can not help.  We used to have a division that took care of these requests and now I can not locate them. 

Re: workcentre 3210 scan to pdf

$
0
0

Hi kellybauer,

Thank you for using the Support Forum. Please take a look at the information about scanning for the WorkCentre 3210.  If this information does not help please consider contacting your support centre for further assistance.

Re: WC 75xx Yellow/Gray background when scanning from document feeder

$
0
0

I would have a technician come in and do a 'max setup'. Especially 'white referance' and 'ccd'.

Viewing all 11218 articles
Browse latest View live




Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596344.js" async> </script>